Live in 38 clinics · uptime 99.98%

Clinic operations,
calmly orchestrated
from first click first call to final claim.

Cliniqra Health is the back-office and IT layer for healthcare teams. We keep the scheduling boards loaded, the billing workstations patched, and the support tickets closed so clinicians can stay with patients.

Start a 14-day pilot See what we run

Avg ticket TTR

7m 12s

Schedules in sync

14,302

HIPAA posture

A+ · 99.9

// LIVE_OPS_FEED 72 bpm · all clinics nominal

HIPAA-alignedEHR-agnosticRMM-monitored24/7 helpdeskEncrypted backupsSOC-2 ready HIPAA-alignedEHR-agnosticRMM-monitored24/7 helpdeskEncrypted backupsSOC-2 ready

Section 02 · Why Cliniqra

We are the quiet system behind a clinic that just works.

Most clinics don't need more software they need someone who keeps the software they already have running, secure and synchronized with how they actually work.

Always-on RMM
for healthcare endpoints.

From the front-desk PC to the billing rig in the back office, every device is monitored, patched and recoverable without your team ever opening a ticket.

Patch ≤ 24h Auto-rollback Encrypted

Scheduling that doesn't stutter

We tune front-desk workstations specifically for the spike of 8AM check-ins. No frozen calendars.

Billing rigs, kept clean

Locked-down profiles, isolated networks, monitored printers. Claims go out nothing else does.

HIPAA, lived-in

Not a checklist. A daily habit baked into every endpoint, account and log.

7-minute remote fixes

Median first response. Most issues resolved before the next patient walks in.

Staff who are heard

Real humans on the helpdesk. No bots, no scripts, no hold music.

Section 03 · The numbers

A quiet month at Cliniqra, in data.

Rolling 30-day average across managed clinics. Updated nightly from our central RMM.

0.98%

System uptime across all sites

0min

Median ticket time-to-resolution

Patient schedules kept in sync

0PHI

Breach incidents ever

Section 04 · What we run

Five surfaces of the clinic, covered.

Full service catalogue

Workstation Management

Provisioning, patching, hardening and inventory for every staff PC, kiosk, label-printer and signature pad in your clinic network.

RMM agent · ScreenConnect · Intune

Scheduling Support

Athena, eClinicalWorks, NextGen and DrChrono kept loading.

Billing & Claims Rigs

Isolated VLAN, hardened endpoints, audited printing.

HIPAA Hardening

BitLocker, MFA, RBAC, access reviews. Quietly enforced.

Backup & Recovery

Encrypted, off-site, tested monthly with restore drills.

Section 05 · How a Cliniqra day flows

A day in the life of your back office.

The choreography of a clinic, mapped to the moments our RMM and helpdesk show up almost invisibly.

06:00 Pre-open patch window

Overnight Windows, EHR client and printer-driver updates roll out to the right device groups. Nothing pushes during clinical hours.

07:45 Front desk warms up

Scheduling workstations are checked in by the agent. Any device showing latency is fixed before the first patient arrives.

09:12 A receptionist hits a snag

One click on the desktop helpdesk widget. A real Cliniqra engineer screen-shares, fixes the print queue in 4 minutes, logs the ticket.

13:30 Billing claim batch

The billing VLAN is monitored as the day's claims are submitted. Failed transmissions get flagged with the exact rejection code.

18:40 Close-of-day sync

Encrypted backups run, antivirus posture is verified, and a one-page operational digest lands in the office manager's inbox.

Section 06 · In their words

What our partner clinics actually say.

For the first time in eleven years, my office manager has stopped being the reluctant IT person. Cliniqra quietly took the whole weight off the front desk and we noticed because, suddenly, nothing was on fire.

Dr. Mira CastañedaMedical Director · Rivermark Family Health, 4 locations

Section 07 · Common questions

Answers, before you have to ask.

Do we have to switch EHRs to work with you?

No. Cliniqra is EHR-agnostic. We work with Athena, eClinicalWorks, NextGen, DrChrono, Epic-Community and others. We tune the workstations and network, not your clinical tooling.

How quickly can a new clinic be onboarded?

A single-location clinic is typically live with full RMM, helpdesk and HIPAA hardening inside 10 business days, with no disruption to patient hours.

Are you HIPAA-compliant as a vendor?

Yes. We sign a BAA with every clinic, follow the HIPAA Security Rule, encrypt data in transit and at rest, and undergo annual third-party security review.

What happens if our internet goes down?

Critical workstations are configured for graceful offline mode and our optional LTE failover kit keeps scheduling and check-in available for the rest of the day.

Will my staff lose admin access on their own machines?

We restrict installer-level admin to reduce malware risk, but staff keep full ability to do their clinical work. Anything beyond that is one helpdesk click away.

Ready when you are

Spend less of your week chasing IT. Spend more of it with patients.

A 30-minute walkthrough is enough to know if we're a fit. No slides, no sales, no obligation.

Book your walkthrough See operations stack

Clinic operations, calmly orchestrated from first click first call to final claim.