Cliniqra Health
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Cliniqra Health
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This is the toolset, the playbook and the people who keep the workstations alive so your team never has to think about IT in the middle of a patient visit.
Best-in-class RMM, monitoring, security and ticketing integrated, hardened, and operated 24/7 from our Berkeley NOC.
Endpoint health, patching, scripting and inventory across every clinic.
Behaviour-based endpoint detection & response with auto-isolation.
Identity, MFA and SSO across EHR, billing and back-office tools.
Image-based encrypted backups with bare-metal restore.
One-click remote support patient-data-safe overlay mode.
Segmented VLANs for clinical, billing, guest and IoT devices.
A simulated slice of the dashboard our operations team watches all day. Real deployments expose richer telemetry behind your tenant.
We don't dictate hardware. But these are the makes and models we've tuned, hardened and supported at scale.
HP EliteDesk 800 G9, Dell OptiPlex 7010, Lenovo ThinkCentre M90q.
Fujitsu fi-7160, Brother ADS-4900W, Topaz SigGem signature pads.
Zebra ZD621, Brother QL-1110NWB, HP LaserJet Pro M404dn.
Meraki MX67/MX75 firewalls, MR46 access points, MS125 switches.
Hardened Surface Go check-in kiosks with locked-down user shells.
Cradlepoint W1850 LTE kits at every site for internet failover.
A snapshot of the controls active across the average Cliniqra-managed clinic. Reviewed quarterly with your office manager.
A reconstructed timeline from one of our partner clinics. Names redacted, technical detail real.
Billing workstation #B-04 starts printing duplicate claims. Cliniqra RMM detects abnormal print spool size and alerts NOC.
On-call engineer Maria opens session via ScreenConnect. Pauses spooler service. Office manager hasn't even noticed yet.
Updated Zebra driver mis-installed by a Windows feature update. Maria rolls driver back to pinned package from inventory.
Duplicates removed, last legitimate claim re-queued, audit log captured for the office manager.
Ticket auto-closed with a 4-line summary in plain English emailed to the practice administrator. Total elapsed: 5m 58s.
Every Cliniqra engagement ships with these SLAs. Miss them, and your next month is on us no questions.